Yes. We recommend you book your appointment at least 1-2 weeks in advance to secure your preferred day and time.

You BOOK ONLINE 24/7 email beauty@chelseamaree.com.au or phone the salon directly on 0402 515 501 between opening hours.

Please arrive 5-10 minutes prior to your appointment time. You may be asked to complete a consultation form before your treatment or simply relax in the lounge area.

If for any reason you arrive past your booked appointment time, we will do our best to complete your full treatment, however this is not always possible and you will be charged for the full amount of the original booking due to your lateness.

We kindly request 24 hour’s notice should you need to change or cancel a booking, however 48 hours notice or more is preferred. Any appointment cancelled for any reason with less than 24 hour’s notice will incur a $50 cancellation fee to be processed at the time of cancellation. With the current COVID-19 climate in Queensland as of January 2022, we are implementing a temporary change to our cancellation policy as follows: - Cancellations with 24hrs or less notice will have the $50 cancellation fee waived if proof of close contact/proof of positive result is provided AND you reschedule your appointment at the time of cancellation. - Cancellations with 12hrs or less notice will incur the full cost of treatment booked, which will be enforced until further notice. We ask that you please respect our policies as a valued client of Chelsea Maree. We are unable to accept cancellations left by messages on Sundays, Public Holidays or when we are closed. You will receive a confirmation text message 48 hours prior to your appointment date for you to confirm well in advance to help you avoid any cancellation fees. If you are unable to attend your appointment, you may consider sending a friend or family member in your place.

Your products, services and gift certificates can be paid via Cash, Eftpos, Visa, MasterCard & American Express. We do offer ZipPay & AfterPay for Products, Services and Gift Certificates for all transactions over $100. *Please note American Express carries a merchant surcharge.

Yes. We offer ZipPay and AfterPay in salon for all Products, Services and Gift Certificates over $100. Please create an account at www.zippay.com.au or www.afterpay.com.au prior to attending your appointment. We also offer customised treatment programs on payment plans using PayLeadr.

Yes. We have plenty of free parking available.

Each client receives a complimentary consultation prior to their appointment where we customise and package the most suitable treatment to achieve your skin goals. This includes a combination of in salon treatments and home care to ensure you achieve real, visible results.

It is important you advise us of any medical conditions you may have, no matter how minor. If you are pregnant or breastfeeding, some of our treatments may not be safe. Ensure you communicate with your technician any prescription medication, vitamins or supplements you are taking.

At Chelsea Maree, we have a range of skin and body treatments available for our pregnant and breastfeeding clients. Our therapists are aware of any products in our range not suitable for clients who are pregnant or breastfeeding. We do not recommend IPL, Cosmetic Tattooing or Cosmetic Injectables while pregnant or breastfeeding.

A frequency of facial treatments varies. Depending on your skin program, you will have your treatment weekly, fortnightly or monthly. This will be outlined with your technician on your first appointment. Your skin cells turnover every 28 days. As a minimum, you should aim to have your professional facial treatment every 28 days.

Downtime for treatment will vary depending on the treatment performed. Downtime can relate to how long until you can cleanse your skin again and commence your regular home care routine, photo-sensitivity, Erythema (redness) of the skin, flaking or peeling skin and bruising or swelling. Please speak to your therapist regarding downtime of your treatment. Here are a few examples on our key treatments. Cosmetic Tattooing - 7 days Corrective Skin Treatments - 1 - 3 days Injectables - 14 days IPL Treatments - 28 days

When you make an appointment, you will be asked to provide your credit card details to secure your booking. Any appointment cancelled with less than 24 hours’ notice will incur a $50 cancellation fee to be processed at the time of cancellation. All no shows will incur the full cost of your treatment booking to be processed from the valid credit card on file. Unfortunately, we are unable to action your booking without a valid credit card on file.

Individual results will vary. Semi permanent makeup can last anywhere between 6-12months to 2-3years depending on skin type and lifestyle. Following aftercare correctly is important to maintain as much retention as possible. We recommend a refresh every 12-18months to boost colour.

Everyone's pain tolerance is different. Most clients feel none to only minimal discomfort.

Your cosmetic tattoo procedure is a two step process. A $199 perfection touch up at 6-8 weeks post procedure is compulsory to perfect your eyebrow or lip tattoo procedure. Due to some pigment losing retention or possible gaps forming after the healing process it is very important to see your therapist around the 6 week mark to correct any needed areas. Touch up's after 12 weeks (before 6months) from the first initial procedure will have an extra cost involved.

There is very minimal risk of infection due to very strict hygiene standards used in each procedure. Needles are sterile and only used once. To prevent cross-contamination your therapist wears sterile gloves and practices extreme caution and disposable items. Strict aftercare instructions are given to the client at the end of the prodecure.

Pregnant or breastfeeding women. Chemotherapy patients. Prone to keliod scarring. Diabetic type 1. Dermatitas or eczma in the brows. Sunburnt or very sensitive skin. Keratosis. Must be over 18 years of age. Please contact your therapist for a full list or if you have any concerns or questions.

Immediately after the treatment the brows will look dark and bold. Over the next 7-10 days they will go dark, then begin the healing process of peeling and flaking. You may feel like you are losing pigment but it will return approxmately 3-4 weeks later. They will become itchy as they heal. Your therapist will go through this in detail at the end of your appointment.

Yes. A $50 deposit is required at the time of your booking to secure appointment spot. Deposits are non-refundable. The deposit can be transferred to a new date if appointment is rescheduled outside of the 48 hour cancellation time frame before the original appointment.

Leading up to your procedure we recommend the following to ensure the best possible results on the day. • No waxing, threading or tinting your brows a minimum 2 weeks before • No facials of any type 2 weeks before • No Botox or fillers a minimum 2 weeks before • Avoid the sun and no fake tan 7-10days before • Blood thinning medication such as Asprin or Nurofen must be stopped 48 hours before (doctors approval must be granted for prescription medication) • No alcohol, coffee or exercise 24hours before

At the end of your procedure you will be given the full aftercare information in text form and a goodie bag with all the products needed to look after your new brows/lips. We recommend the following for 10 days after your procedure. • No wetting your face under the water in the shower and no sub-merging under water eg swimming, spas or saunas. • No scratching and picking • No sweating including exercise • Avoid sunlight eg no beach, wear a hat when going for a walk • No makeup in the brows (face is ok)

Light is selectively absorbed by melanin, the pigment in the hair follicle. The light energy heats the pigment and effectively destroys the hair follicle without damaging the surrounding cells.

The Intense Pulsed Light is placed on the skin and a short pulse of light is released, which targets many follicles simultaneously. The applicator is then moved to the neighbouring area of skin and the process is repeated until the entire area is treated.

Most people are suitable for treatment. Best results are often achieved with clients who have fair skin and dark hair. Dark hair is more easily treated as it has a high concentration of melanin. Fair hair however, contains less melanin and is harder to treat. We recommend a consultation with your beauty therapist to ascertain if the treatment will be successful for you. Grey/white hair has no melanin so is not suitable for treatment.

Treatment sensation varies but is often described as "a flick of an elastic band". Typically no anaesthesia is required and most clients describe the discomfort as moderate and tolerable.

The hair follicles are damaged by heat but the hairs remain in the follicles. The dead hairs shed after 1 - 3 weeks as the epidermis renews. During this period the hairs will seem to 'grow' as they are pushed out by the new epidermis.

The skin may be red immediately after treatment and the hair follicles may be swollen and bumpy but this usually subsides within a few hours. Adverse reactions are rare but may include a small blister or temporary lightening or darkening of the skin.

Only hair that is actively growing is affected, therefore multiple treatments are needed. Treatment is conducted every 4 - 8 weeks, depending on the area treated, until a satisfactory result is seen. The required number of treatments varies, but typically 6 or more treatments are needed for optimum results.

Treatments can take as little as 10 minutes to an hour, depending on the size of the treatment area.

Prior to treatment, a consultation is conducted in which a medical history is taken to confirm suitability for treatment, there is also an opportunity for any questions you may have to be answered. Before treatment commences you must provide written consent and a small test patch will be carried out.

Light is released in short pulses that are readily absorbed by the high concentration of melanin found within pigmented lesions. The rapid absorption of light energy heats the melanin and causes the destruction of the melanin-rich cells.

The light applicator is placed on the skin and a short pulse of light is released. The applicator is then moved to the neighbouring area and the process is repeated until the entire area is treated. During treatment protective eye wear will be provided.

Most people are suitable for treatment except for very dark skinned or tanned individuals. However, large, dark, mottled or raised pigmentation cannot be treated and may need to be checked by a dermatologist. Large, dark moles should not be treated, nor should lesions covering a large part of the body. The pigmented marks that respond the best are superficial lesions such as those caused by sun damage (sun spots) and freckles.

Most patients describe the discomfort as mild and tolerable and no anaesthesia is required.

The treated area may feel warm and sensitive for the first few days post treatment. The lesions may darken and may appear more obvious before they fade and 'flake' away. Sometimes an initial whitening of the area is seen which quickly fades and the pigment gradually fades over the following few weeks.

The skin that surrounds the pigmented lesion may become red immediately after treatment. Most people experience no other side effects and the redness usually disappears within hours to a few days. Very rarely a small blister may form or the skin may become temporarily lighter or darker.

The length of each treatment will I depend on the type and size of lesion present, but a typical session will take 10 to 30 minutes.

The number of treatments will depend on the type and size of the pigmented lesion but typically 1 to 3 sessions are required at 4 to 6 week intervals.

Prior to treatment you must first undergo a consultation where details about your medical history are obtained in order to confirm suitability. Before proceeding you will be asked to sign a consent form and undergo a test patch.

Light energy is applied to the skin where it is readily absorbed by blood vessels, heating them to a point where they are destroyed. Following treatment, the vessels quickly clear as they are reabsorbed by the body, leaving little or no trace of the original lesion.

The light applicator is placed on the skin and a short pulse of light is released. The applicator is moved to the neighbouring area and the process is repeated until the entire area is treated. During treatment, protective eyewear will be provided.

Treatment is suitable for most people . Best results are obtained for those with fair skin, and there is less chance of side effects.

Treatment is mildly uncomfortable but there is no need for anaesthesia and the procedure is actually quite quick. Sensations vary but most describe it as a very quick hot pin prick.

After treatment the area may feel warm for a few hours. Rarely, some delicate skin areas such as the cheeks or decolletage can be red and slightly swollen for up to 48 hours . Though very rare, there is a chance a small blister may form and there could be temporary lightening or darkening of the skin.

Treatments typically take from 15 to 45 minutes , depending on the type and size of lesion.

Most red skin lesions , including facial thread veins, rosacea, spider naevi, and port wine stains, can be treated very successfully. Depending on the lesions, leg vessels can also respond well to treatment.

Typically 3 to 5 treatments are needed for optimum results, though small les ion s may clear in just a single session. Repeat treatments are spaced every 4 to 6 weeks. Consultation Procedure Prior to treatment you must first undergo a consultation where details about your medical history are obtained in order to confirm suitability. Before proceeding you will be asked to sign a consent form and undergo a test patch.

The light emitted from the Intense Pulsed Light system directly targets overactive sebaceous glands, greatly reducing the total number and severity of active lesions, and lessening the inflammation and occurrence of break-outs. The light stimulates the production of new collagen to improve skin texture, and can also reduce the appearance of red or brown areas of skin that are often associated with acne breakouts.

A layer of chilled gel is applied to the skin to help guide the light. The light guide is placed onto the skin and a short pulse of light is released . The applicator is passed over the skin several times before moving onto the neighbouring area, and the process is repeated until the whole area is treated. Each pulse of light treats a large area of skin and so the duration of the treatment is very short. The gel is removed and the skin is moisturised. During treatment protective eye wear will be provided.

Almost everyone can be treated, apart from very dark skinned or tanned individuals. If you are pregnant or taking Roaccutane (an acne medication) it is best not to under go laser or Intense Pulsed Light treatment.

Treatment is mildly uncomfortable but no anaesthesia is required. Many people describe the sensation as similar to the flick of an elastic band.

Immediately after treatment the skin may appear red and a warm tingling sensation may be felt. Typically the skin is cooled to ease any discomfort and a calming gel is applied.

The treated area can become quite red immediately after treatment but this usually disappears within a couple of hours. Most people experience no other side effects but very rarely a small blister could form or the skin may become temporarily lighter or darker.

A typical treatment session is approximately 30 minutes.

The number of treatments necessary varies from person to person, but typically 6 Intense Pulsed Light and 6 exfoliating treatments will result in a significant improvement.

Prior to treatment you must first undergo a consultation where details about your medical history are obtained in order to confirm suitability. Before proceeding you will be asked to sign a consent form and undergo a test patch.